Kangoo Electric Steering Column Fault—Expert Guide to Reset vs Replacement
Posted by SING SPARE PARTS CO on

Table Of Contents
- Understanding Electric Steering Columns in the Renault Kangoo
- Common Symptoms of Electric Steering Column Faults
- The Diagnostic Process for Steering Column Issues
- The Reset Option: When and How It Works
- The Replacement Option: When It's Necessary
- Cost Comparison: Reset vs Replacement
- DIY Considerations and Limitations
- Preventive Maintenance for Electric Steering Systems
- Conclusion: Making the Right Decision
Electric steering column faults in Renault Kangoo vehicles can be both frustrating and potentially dangerous for drivers. When that steering warning light illuminates on your dashboard or your steering suddenly feels stiff and unresponsive, it's critical to address the issue promptly. The question that often follows is whether a simple reset procedure will resolve the problem or if a complete replacement is necessary.
With over 50 years of experience in automotive parts reconditioning, Sing Spare Parts Co has handled countless steering column issues across various vehicle makes and models. In this comprehensive guide, we'll examine the specific challenges presented by Kangoo electric steering column faults and provide expert insights on when a reset might suffice versus when replacement becomes the only viable option.
Understanding the distinction between these two approaches can save you significant time, money, and stress—while ensuring your vehicle remains safe on the road. Let's delve into the intricacies of electric steering systems and the best solutions for when things go wrong.
Understanding Electric Steering Columns in the Renault Kangoo
The Renault Kangoo, like many modern vehicles, utilizes an Electric Power Steering (EPS) system instead of the traditional hydraulic power steering. This technology eliminates the need for hydraulic fluid and pump components, resulting in a more fuel-efficient and environmentally friendly system. The electric steering column consists of several critical components:
At the heart of the system is an electric motor that provides steering assistance. This motor receives signals from multiple sensors that monitor steering wheel position, vehicle speed, and torque input from the driver. A sophisticated Electronic Control Unit (ECU) processes this information to determine how much steering assistance to provide at any given moment.
What makes the Kangoo's steering system particularly susceptible to faults is its integration with the vehicle's electronic systems. When electrical issues occur—whether from voltage fluctuations, water damage, or component wear—the steering system may enter a fault mode as a safety precaution. This often manifests as a complete loss of power assistance, making the vehicle significantly more difficult to steer, particularly at lower speeds.
Common Symptoms of Electric Steering Column Faults
Recognizing the warning signs of steering column problems is crucial for timely intervention. Kangoo owners typically report the following symptoms when experiencing electric steering column faults:
The most obvious indicator is the illumination of the power steering warning light on the dashboard. This is often accompanied by noticeably heavier steering that requires more effort, especially when maneuvering at low speeds or parking. Some drivers report inconsistent steering assistance that cuts in and out unpredictably—a particularly dangerous situation that demands immediate attention.
More subtle signs include unusual noises when turning the steering wheel, such as clicking, grinding, or whirring sounds from the steering column area. You might also notice steering wheel vibration or the steering wheel not returning to center properly after completing a turn. In advanced cases, the steering can lock completely, making the vehicle unsafe to drive.
If you're experiencing any of these symptoms, it's important to diagnose the issue correctly before deciding between a reset or replacement solution.
The Diagnostic Process for Steering Column Issues
Before determining whether a reset or replacement is appropriate, proper diagnosis is essential. Professional diagnosis typically involves connecting a specialized diagnostic tool to the vehicle's OBD-II (On-Board Diagnostics) port to retrieve error codes from the steering system's ECU.
Common error codes related to Kangoo steering columns include those referring to torque sensor faults, motor circuit malfunctions, communication errors between the steering system and other vehicle modules, and power supply issues. These codes provide valuable insights into the specific nature of the fault.
At Sing Spare Parts Co, our technicians conduct a comprehensive multi-point inspection that goes beyond simply reading error codes. This includes testing the system's electrical connections, examining the steering column for physical damage or wear, and verifying the integrity of related components like the steering angle sensor and torque sensor.
Physical inspection is equally important, as it can reveal issues not necessarily captured by electronic diagnostics—such as damaged wiring harnesses, corroded connectors, or mechanical wear in the steering column assembly. Only after this thorough diagnostic process can we confidently recommend whether a reset procedure will suffice or if replacement is necessary.
The Reset Option: When and How It Works
A steering column reset can be an effective solution in specific circumstances. This procedure essentially reboots the steering system's electronic components, clearing temporary fault codes and recalibrating the system's settings. Think of it as similar to restarting a computer when it encounters a software glitch.
Resets are most effective when dealing with:
Temporary electronic glitches that have triggered the system to enter fault mode as a precaution. Communication errors between the steering system and other vehicle modules. Issues that have occurred following a battery disconnection or replacement. Situations where the steering angle sensor needs recalibration after wheel alignment or suspension work.
The reset procedure varies depending on the specific Kangoo model year and variant, but generally involves a sequence of steps using either a professional diagnostic tool or a specific key-on, key-off sequence combined with steering wheel movements. In some cases, the reset also requires a short calibration drive to allow the system to relearn steering parameters.
It's important to note that while a reset is often the less expensive option, it's only a viable solution when the underlying hardware is functioning correctly. Attempting to solve hardware issues with a reset procedure will only provide temporary relief at best, with the fault inevitably returning—often within a very short timeframe.
The Replacement Option: When It's Necessary
In many cases, steering column faults in the Kangoo require component replacement rather than just a reset. This becomes necessary when:
There is physical damage to the steering column or its internal components. The electric motor that provides power assistance has failed. Critical sensors such as the torque sensor have degraded beyond functional parameters. The Electronic Control Unit (ECU) that manages the power steering system has failed. Wiring harnesses or connectors within the steering column have sustained damage or extensive corrosion.
When replacement is required, vehicle owners have three primary options:
New OEM (Original Equipment Manufacturer) parts from Renault dealers provide the highest quality but come at a premium price point. New aftermarket parts offer a more economical alternative but may vary in quality and durability. Reconditioned or remanufactured parts, like those offered by Sing Spare Parts Co, provide an excellent balance of quality, warranty coverage, and cost-effectiveness.
Our reconditioning process for steering columns involves complete disassembly, thorough cleaning, replacement of worn components, and comprehensive testing before reassembly. This approach addresses not just the symptoms but the root cause of the failure, often resulting in a component that meets or exceeds original specifications.
Cost Comparison: Reset vs Replacement
The financial implications of choosing between a reset and replacement are significant and worth careful consideration.
A professional steering column reset procedure typically costs between $100-$200, depending on the workshop's hourly rates and whether additional diagnostic time is required. This makes it an attractive option when applicable. However, this cost can quickly become wasted money if the reset provides only temporary relief from a hardware problem.
Complete steering column replacement costs vary based on the chosen replacement part:
New OEM steering columns for the Renault Kangoo can range from $800-$1,500 for the part alone, with labor adding another $200-$400 to the total. Aftermarket new parts might reduce the component cost by 20-40%, but quality concerns should be considered. Professionally reconditioned steering columns, like those from Sing Spare Parts Co, typically cost 40-60% less than new OEM parts while offering comparable reliability and warranty coverage.
When evaluating these costs, it's essential to consider the vehicle's age, overall condition, and how long you plan to keep it. For newer vehicles or those you plan to maintain long-term, investing in quality replacement parts often proves more economical over time than repeated temporary fixes.
DIY Considerations and Limitations
While many Kangoo owners are comfortable performing basic maintenance tasks, steering column work presents unique challenges that often extend beyond typical DIY capabilities.
Reset procedures can sometimes be performed by owners with access to appropriate diagnostic tools and technical knowledge. However, modern vehicles like the Kangoo have complex electronic systems where improper reset procedures can potentially cause additional issues.
Steering column replacement is considerably more complex and generally not recommended as a DIY project for several reasons:
Safety considerations are paramount—the steering system is a critical safety component, and improper installation could lead to steering failure while driving. The procedure requires specialized tools, including those needed to properly align and calibrate the new steering column. The work involves intricate electrical connections that must be precisely made to ensure proper system function.
Additionally, working with the steering column requires careful handling of the vehicle's airbag system, which presents both safety hazards and the risk of triggering fault codes in other vehicle systems if improperly managed.
For these reasons, we strongly recommend professional installation, even when sourcing the parts independently. This ensures both your safety and the proper function of this critical vehicle system.
Preventive Maintenance for Electric Steering Systems
While electric steering systems like those in the Kangoo generally require less maintenance than traditional hydraulic systems, preventive care can significantly extend their service life and help avoid costly failures.
Regular electrical system maintenance is crucial, as the electric power steering relies on consistent, clean power supply. Ensure your vehicle's battery and charging system are in good condition, as voltage fluctuations can damage sensitive steering system electronics.
Protect the steering column from environmental factors by ensuring the vehicle's interior stays dry and that liquid spills are promptly cleaned up. Moisture intrusion is a common cause of electrical failures in steering columns.
Pay attention to early warning signs such as intermittent steering assistance or unusual noises when turning. Addressing these symptoms early often allows for simpler, less expensive solutions before complete failure occurs.
For commercial Kangoo operators with high-mileage vehicles, consider a preventive inspection of the steering system every 50,000-60,000 miles, even without obvious symptoms. This can identify wear patterns before they lead to system failure.
At Sing Spare Parts Co, we offer comprehensive inspection services that can identify potential issues before they develop into more serious problems, potentially saving significant repair costs down the road.
Conclusion: Making the Right Decision
When facing a Kangoo electric steering column fault, the decision between reset and replacement should be based on thorough diagnosis and understanding of the specific issue at hand.
A reset procedure is appropriate when dealing with temporary electronic glitches, communication errors, or situations requiring recalibration after other vehicle work. It offers a cost-effective solution in these specific scenarios but provides only temporary relief for hardware failures.
Replacement becomes necessary when dealing with physical damage, component failure, or systems that have degraded beyond functional parameters. While more expensive initially, quality replacement parts address the root cause of the problem and provide long-term reliability.
At Sing Spare Parts Co, our five decades of experience in automotive parts reconditioning allows us to offer expert guidance on this decision, helping you avoid both unnecessary expenses and potentially dangerous temporary fixes.
Remember that the steering system is a critical safety component of your vehicle. Prioritizing proper diagnosis and repair not only protects your investment but, more importantly, ensures the safety of you, your passengers, and other road users.
Electric steering column issues in Renault Kangoo vehicles require careful assessment to determine the most appropriate solution. While reset procedures can effectively address certain electronic glitches and calibration issues, they cannot resolve hardware failures or significant component wear. In these cases, replacement with quality parts—whether new OEM, aftermarket, or professionally reconditioned—becomes necessary.
The decision between reset and replacement should always be based on thorough diagnosis by qualified professionals with specific experience in automotive steering systems. This ensures that the chosen solution addresses the root cause of the problem rather than merely masking symptoms temporarily.
By understanding the distinctions between these approaches and the circumstances where each is appropriate, Kangoo owners can make informed decisions that balance cost considerations with safety and reliability requirements.
For expert diagnosis and repair of your Kangoo's electric steering column issues, visit Sing Spare Parts Co today. With over 50 years of experience in automotive parts reconditioning, our team specializes in high-quality, cost-effective solutions for steering systems across all vehicle makes and models. Contact us to learn more about our proprietary SP3G reconditioning method and how it can restore your vehicle's steering performance to like-new condition.